MANDATORY:

• Graduate degree with-
• Professional certification in Financial Risk Manager from Global Association of Risk Professionals, Or
• Professional Risk Manager Certification from PRMIA Institute; Or
• Two years’ experience as CRO in such regulated lender(s) in respect of which there is regulatory requirement of appointing CRO with Board approval.

DESIRABLE:

• Holder of Chartered Financial Analyst charter awarded by CFA Institute, Or
• Designated as Chartered Accountant by the Institute of Chartered Accountants of India, or equivalent abroad, Or
• Designated as a Cost and Management Accountant by the Institute of Cost Accountants of India, or equivalent abroad.

MANDATORY:

• Bachelor’s/ Master’s Degree in a relevant field such as Finance, Business Administration, Computer Science, Information Technology, Or
• B. Tech Degree from a top-tiered Institution.

DESIRABLE:

• Advanced degrees or certifications in areas such as Digital Banking, Fintech, or Digital Transformation are preferred.

MANDATORY:

• 05 years’ experience in Corporate Credit and Risk Management at the level of Assistant General Manager or above in one or more PSBs ‘or’ having similar roles and responsibilities in one or more regulated lending entity (in the opinion of the CRO recruiting PSB and its CRO Selection Committee), with minimum experience of one year in Corporate Credit and one year in Risk Management.

DESIRABLE:

• Good understanding of market risk and/ or liquidity management and/ or operational risk, with exposure to analytics being an added desirable experience.
• Experience with a Bank (India/Abroad) / Financial Institution with substantial exposure to Credit Risk, Market Risk, Operational Risk, Liquidity Risk, Interest Rate Risk, other Pillar II risks and risks emanating at and from overseas operations and group entities and Exposure to Analytics will be an added advantage.

MANDATORY:

• Prior experience of minimum 15 years is required, of which at least 7 years of experience should be in Digital Banking or Fintech.

DESIRABLE:

• Candidates with existing CXO-level mandate in their institutions are strongly preferred. Track record and successful ability to engage the Board of Directors is strongly preferred.
• Experience in Banking: Extensive experience in the digital banking or Fintech industry is crucial. The CDO should have a deep understanding of Digital Banking operations, products, services, and regulatory requirements. Prior experience in Digital Banking, online banking, or financial technology (Fintech) is highly valued.
• Digital Strategy and Transformation: The CDO should have a proven track record in driving digital transformation initiatives within the banking industry. They should possess expertise in developing and implementing digital strategies that enhance customer experience, improve operational efficiency, and drive innovation at scale.
• Innovation: A strong background in innovation is essential. Candidates should be well-versed in digital banking technologies, emerging trends, and the Fintech landscape. Familiarity with technologies such as mobile banking, online platforms, data analytics, and digital lending, artificial intelligence, and cybersecurity is important.
• Leadership and Collaboration: The CDO should possess strong leadership skills and the ability to collaborate effectively with stakeholders at all levels of the organization. They should be capable of driving change, managing cross-functional teams, and aligning digital initiatives with the Bank’s overall Business strategy.
• Regulatory and Compliance Knowledge: Given the heavily regulated nature of the banking industry, a CDO should have a solid understanding of regulatory compliance requirements related to digital banking. The CDO should have experience of dealing with Regulator/Government. They should ensure that digital initiatives adhere to applicable laws, regulations, and security standards.
• Customer-Centric Focus: The CDO should have a customer-centric mindset and a deep understanding of customer needs, preferences, and behaviors in the digital technologies to enhance the customer experience, deliver personalized services, and drive customer engagement.
• Risk Management: As digital banking involves various risks, including cybersecurity threats and data privacy concerns, a CDO should possess knowledge of risk management practices and ensure that appropriate controls are in place to mitigate risks.
• Communication and Influencing Skills: Excellent communication, presentation, and influencing skills are essential for a CDO to effectively communicate the digital vision, gain buy-in from stakeholders, and foster a culture of digital innovation and collaboration within the Bank.

• Responsible for Enterprise-wide Risk Management as per regulatory prescriptions.
• Identification and Management of Credit Risk.
• Identification, assessment, and management of Operational Risk.
• Management of Market, Liquidity, and Interest rate risk.
• Management and Monitoring of fraud risk.
• Management and monitoring of AML Cell and Reporting of AML related Information.

• In-charge of development/procurement of innovative digital products/services based on customer needs and market trends.
• Implementation and promotion of digital products/services and monitoring its performance on a continuous basis.
• Overseeing the preparation, review, and implementation of policies/guidelines for all kinds of digital products/services of the Bank.
• Development of Short, Mid and Long-term clearly defined and compelling Digital Strategy of the Bank for digital transformation from traditional banking to digital banking.
• Implementation of the Digital Strategy of the Bank under collaboration with different verticals of the Bank involving all key stakeholders.
• Identifying emerging technologies (IOT, Blockchain, Robotics, etc.) that can support, enhance and redefine Bank’s products, processes, digital assets, and platforms.
• Provide inputs and reports to the Top Management of the Bank, including MD&CEO/Executive Directors, on industry trends.
• Managing ROIs on Digital Projects.
• Develop and implement comprehensive digital framework and infrastructure for the Bank and development/procurement of innovative digital products/services to meet the growing needs of the customer.
• Responsible for dispute resolution and grievance redressals of all types of digital products and services.
• Develop relationships with various stakeholders including RBI, NPCI, payment aggregators, vendors, etc. for improving digital footprint of the Bank.
• Monitoring of marketing, promotion, and publicity of digital products/services.
• Responsible for undertaking constant improvements to the policies and processes of the division based on the current best practices in the market and among industry peers.