Job Description
  • Real Time Monitoring
  • Data Uploading in Dialer
  • Data reporting and management in Dialer
  • Responsible for connect and Business
  • Data churning strategy and implementation
  • Connectivity and Business improvement analysis
  • DND Scrubbing
  • Downtime tracking and reporting
  • PRI level monitoring
  • Timely revert to escalations

Requirements

  • Have 5+years of fair understanding of digital collections industry.
  • Good Communication skills
  • Should be able to identify the deviation in data behavior and correct itwith proper corrective and preventive measures
  • Minimum Qualification Graduation
  • 1 to 4 Years of Dialer Experience

Role: Customer Retention - Voice / Blended

Industry Type: Banking

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

  • Supply chain
  • Business improvement
  • Dialer Executive
  • Loans
  • Trade finance
  • Banking
  • Fund raising
  • Business banking
  • Financial services
  • Monitoring

Salary

Not Disclosed

Monthly based

Location

Maharashtra , India

Paid time off Company retreats No policies at work
Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Executive
Education
Graduated
Experience
1 Year

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Location (Maharashtra , India)