Role Objective : Coordinating with multiple teams and ensuring that all the orders are closed within the promised timeline.

Role Responsibilities

• Responsible for handling small/ medium client queries and resolving within defined time-line.
• Delivering information about company's offerings and assisting clients with product/ service inquiries, ensuring client satisfaction and positive service experience.
• Interacting with clients, understanding their needs and requirements and deliver customized solutions.
• Resolving daily operational issues within the given timeframe.
• Identifying any process/product shortcomings in order to improvise the same and sharing inputs with product team to support client requirement.

Role: Customer Success Associate

Industry Type: Miscellaneous

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

Key Skills

• Interpersonal Skills
• Excel
• Convincing Power

Jasleen Singh

Company Recruiter at MOGLI LABS (INDIA) PRIVATE LIMITED

D-188, MOGLI LABS INDIA PRIVATE LIMITED, SECTOR 10 NOIDA, Gautam Buddha Nagar , NOIDA, Uttar Pradesh, India