• Partner with the Product and Marketing teams to plan, develop and execute social media strategies and events on multiple platforms
• Track engagement metrics, monitor sentiment and analyze user behaviour for community growth, social media reach and product improvement opportunities
• Maintain a content calendar and library for social media posts, newsletters, blogs and video updates for community communications
• Actively engage with influencers and the community to encourage discussions and user-generated content. Be the Voice of the player advocating for their needs
• Be the Subject Matter Expert on Community Management for Dream Game Studios by being up to date on industry best practices and trends

Must Have

• 4+ years of experience in managing gaming communities
• Excellent communication, interpersonal and project management skills
• Ability to analyze data and derive insights to improve community engagement
• Proficient in various social media platforms, trends and analytics
• Experience in proactively organising community initiatives and events

Good to have

• Deep knowledge and genuine enthusiasm for mobile games and cricket
• Familiarity with influencer marketing, creating and leveraging partnerships
• Proficient in creating content to keep the community excited and engaged
• Multilingual proficiency to engage a diverse vernacular gaming community
• Experience with customer support and resolving user issues in timely manner

Role: Community Management

Industry Type: Gaming

Department: Marketing & Communication

Employment Type: Full Time, Permanent

Role Category: Corporate Communication

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

• Social media
• Project management
• Manager Technology
• Commerce
• Customer support
• Subject Matter Expert
• Management
• payment solutions
• Gaming
• Analytics