We are looking for a Sr. Solution Architect who leads consultative engagements with enterprise customers, partnering with key stakeholders as hands-on advisors, using strong interpersonal skills, functional and technical knowledge, MindTickle product knowledge, industry experience, consulting experience, and knowledge of their client s business to deliver customer ROI.

Sr. Solution Architect interacts with both technical and functional customers to understand requirements, analyze information, and design comprehensive solutions. You also show a strong understanding of typical business challenges faced by customers and common objectives. You should also be able to contribute to thought leadership and best practices - both internally in our Community and externally in the marketplace. You should also be able to take complete ownership of projects and move fast and drive business value and results through your solutions.

Position Responsibility

• Serving as a trusted advisor to the client and help them drive success with MindTickle.
• Working closely with the pre-sales team on prospects and providing them with the value MindTickle as a solution will bring.
• Working closely with Product Managers, Engineering Teams, Technical Architects, and directly with clients proposing architect technology standard and/or custom integrations and solutions to meet client and prospect needs.
• Designing solutions and working directly with customers to meet their business requirements in accordance with industry and MindTickle best practices.
• Guide and mentor the customer and their IT Team(s) during the Project execution.
• Lead and own the complete solution design through analysis/discovery, scoping, design, documentation, and configuration.
• Serve as a Subject Matter Expert (SME) for MindTickle s product capabilities and solutions across diverse use cases also providing consultation to internal teams and customers, as required.
• Lead internal initiatives; actively contribute to the internal MindTickle and external Client knowledge and resource base.

Minimum Qualifications

• 8-10 years of relevant experience, including enterprise consulting experience, in a mid-to-large-sized organization in positions of increasing responsibility.
• Graduate or postgraduate degree; engineering or relevant technical disciplines.
• Familiarity of enterprise tech stack and experience of managing integrations with major SaaS platforms is strongly preferred.
• Sufficient understanding of data analysis and software engineering to be able to communicate effectively with the engineering team; hands-on exposure to software engineering.
• Demonstrated proficiency in collaboration and working with members of a team.
• Proven excellent communication, interpersonal, project management, and conflict resolution skills.
• Familiarity with relevant technical concepts, e.g. REST APIs, Business logic, validation and automation Scripts, SSO, OAuth, ETL, FTP, data modelling analysis, QA, scrum, agile, and other enterprise product functionalities.
• Willing to work EU US hours to coordinate with clients and/or MindTickle global teams.

Role: Solution Architect

Industry Type: Software Product

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

Automation        Data analysis         FTP        Conflict resolution        Project management     Agile      Presales              Scrum   Life sciences                 Financial services